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| The Language of Solutioning |
| Columns - First Person | ||||||||||||||||||||||||||||||||
| Sunday, 31 January 1999 | ||||||||||||||||||||||||||||||||
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Many therapists grow tired of compromising their philosophies of counseling to fit the world of managed care, and would like to save time while still being able to create a hopeful atmosphere for their clients. But, they may be hardpressed to find more effective ways to encourage responsibility, raise self-esteem and develop lifelong abilities in their clients.
The 4-P
Solutioning process provides therapists with key methods to end blaming,
encourage responsibility and empower clients to find and use solutions. It uses
innovative language that promotes growth, change and flexibility: necessary
qualities for any addictions or family treatment.
The process begins with a Purpose, moves into the
exploration of Potentials. Next the Plan brings things to action. The therapist
continually considers the Progress, or what is working. They can blend the
language into other interventions or use it as the intervention itself.
Therapists may pick and choose, start with one new question and expand as they
are motivated by each productive interaction. As the speed and endurance of
their clients’ solutions, growth and positive change appears, they’ll be ready
to add another question at another appropriate time with the next client. Below
are the four Ps and how therapists can put them into practice.
Use the language of this step to make a positive
start by developing a joint Purpose. By using questions and careful wording when
discussing the problem, clients feel hope and become motivated for change.
Notice this step is Purpose, not Problem as in many programs. This
individualizes for clients, allowing them to work on a need, a concern or a
desire, without making it a problem by labeling it as one. Curing alcoholism, or
drug addiction may seem like a huge task, but having a Purpose of doing hobbies
instead of drinking, for example, can seem more achievable. Using the language of Solutioning, the problem (drinking) was discussed as part of the past, along with the excuses. Joe agreed that his past issues could be addressed, but only after he stopped drinking, or his life would crumble around him, giving him more excuses (Purpose). Working primarily in the present and future, Joe discovered a diversion to his drinking pattern that had happened a year ago. He and his wife had made New Year’s resolutions to lose weight. He had done a lot of walking during that time, and a lot less drinking (Past Potential). He didn’t lose the weight and stopped walking. Now, however, he felt motivated to take walks before and after work, rather than drink. He began walking the very next day (Plan). As Joe walked his way to sobriety, many of his issues resolved themselves. As he became more productive at work, more attentive at home and more confident in himself, the past seemed less relevant and the future more exciting.
3. Plan
Finally, when the solution is clear, the client
motivated and the situation appropriate, the Perform Plan is the obvious route.
This is when clients choose to go out and begin doing something new/different
immediately. To ensure doability and success, use five criteria to put the plan
in the present, process, positive, precise and personal. Again, using
questioning and choice empowers clients to choose the solution and the plan,
ensuring their responsibility for the results. In Solutioning, Progress is a celebration of what worked, what went right and what was positive that may be used again and should be an ongoing aspect of all clients’ treatment. The continual focus on the exceptions to problems enables solutions to endure, responsibility to be taken and self-esteem to grow. During Progress, client ownership for the positives are emphasized. Even relapses are addressed by looking at when things were a little better, how long the sobriety lasted or what small successes there were before or after. Clients are set up to earn self-esteem by realizing what they did to make a positive difference.
Some Solutioning questions for
you Willyn Webb is author of Solutioning: Solution-focused Interventions for Counselors (1998). Accelerated Development/Taylor and Francis: Philadelphia.
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